Frequently Asked Question
You should pay attention to our requirements, We Do The refund If there is an issue with the product and our technical support can’t solve it for you, we will provide a refund for you within 30 days of your purchase.
POST-REFUND PRODUCT USE: By receiving a refund, you agree to delete all downloaded files from our website, and all rights to use the product will be revoked. We reserve the right to refuse a refund if you do not comply with these conditions and we will report your account to relevant parties including all vendors.
REFUND PROCESS: send your query to support here, DO NOT PayPal dispute claim! All refund must be done via JVZoo system.
REFUND POLICY: Our refund policy only applies for the first time you purchase our products. A second purchase will not be permitted for any reason to refund. We understand that sometimes the time may not be right when you buy our products and you can return to buy later, but please be aware that requests for a second purchase refund will not be permitted. This is to protect our products and ourselves from individuals who can take advantage of our refund policies.
DUPLICATE PURCHASE: In the event of a billing error or duplicate billing, We will investigate the matter and issue a full refund if deemed necessary.